{"id":50,"date":"2026-02-05T08:36:57","date_gmt":"2026-02-04T23:36:57","guid":{"rendered":"http:\/\/hcv100209i3b.previewdomain.jp\/?page_id=50"},"modified":"2026-02-05T08:38:17","modified_gmt":"2026-02-04T23:38:17","slug":"privacy_en","status":"publish","type":"page","link":"https:\/\/www.clearthlife.co.jp\/?page_id=50&lang=en","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\n<section class=\"rules_page\">\n  <div class=\"common_wrap\">\n    <div class=\"common_inner\">\n      <div class=\"rules_page_title_block\">\n        <h1 class=\"rules_page_title fg_b\">\n          PRIVACY POLICY\n        <\/h1>\n      <\/div>\n      <ul class=\"rules_box_scroll_list\">\n        <li class=\"rules_box_scroll_item\">\n          <a href=\"#policy\" class=\"rules_box_scroll_link fg_b\">\n            Privacy Policy\n            <img decoding=\"async\" src=\"\/wp-content\/themes\/creaslife\/static\/images\/common\/icon_arrow_dot_bottom.svg\" alt=\"\u2193\">\n          <\/a>\n        <\/li>\n        <li class=\"rules_box_scroll_item\">\n          <a href=\"#about\" class=\"rules_box_scroll_link fg_b\">\n            Handling of Personal Information\n            <img decoding=\"async\" src=\"\/wp-content\/themes\/creaslife\/static\/images\/common\/icon_arrow_dot_bottom.svg\" alt=\"\u2193\">\n          <\/a>\n        <\/li>\n      <\/ul>\n      <div class=\"rules_box mb_80\" id=\"policy\">\n        <div class=\"common_inner_s\">\n          <h2 class=\"rules_box_title fm_r\">\n            Privacy Policy\n          <\/h2>\n          <p class=\"rules_page_text fg_r\">\n            CLEARTHLIFE Co., Ltd. (hereinafter referred to as &#8220;the Company&#8221;) complies with the Act on the Protection of Personal Information and all other applicable laws, regulations, and relevant guidelines. In order to ensure the proper use and management of personal information, the Company shall implement and maintain the following privacy policy.\n          <\/p>\n          <div class=\"rules_block_wrap\">\n            <div class=\"rules_block\">\n              <ul class=\"rules_list\">\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8544;.Personal Information Handling Business Operator\n                  <\/h3>\n                  <p class=\"rules_item_text fg_r\">\n                    CLEARTHLIFE Co., Ltd.<br>\n                    Representative Director: Yuji Oike<br>\n                    5-1-3 Roppongi, Minato-ku, Tokyo 106-0032<br>\n                    Goto Building 1st.\n                  <\/p>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8545;.Basic Policy\n                  <\/h3>\n                  <p class=\"rules_item_text fg_r\">\n                    In order to implement this policy, the Company shall comply with the Act on the Protection of Personal Information and other relevant regulations and establish internal rules regarding the handling of personal information (Personal Information Handling Regulations). The Company shall appoint a Personal Information Protection Officer and assign a department manager responsible for personal information management within each relevant division. The Company strives to ensure the proper management of personal information.<br>\n                    Furthermore, the Company will ensure that all related parties \u2014 including its officers, employees, contract staff, temporary staff, and dispatch workers, as well as subcontractors \u2014 are fully informed of and comply with these policies. The Company will continuously maintain and improve its practices to ensure appropriate handling of personal information.\n                  <\/p>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8546;.Proper Management\n                  <\/h3>\n                  <ul class=\"rules_decimal_list\">\n                    <li class=\"rules_decimal_item fg_r\">\n                      The Company strives to ensure that personal information remains accurate and up to date within the scope necessary to achieve the intended purposes of use.\n                    <\/li>\n                    <li class=\"rules_decimal_item fg_r\">\n                      To prevent the loss, leakage, destruction, or alteration of personal information, the Company implements appropriate security control measures and takes necessary corrective actions as needed.\n                    <\/li>\n                    <li class=\"rules_decimal_item fg_r\">\n                      When outsourcing the handling of personal information to external parties, the Company exercises appropriate supervision to ensure that personal information is managed securely.\n                    <\/li>\n                  <\/ul>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8547;.Clarification of Purpose of Use\n                  <\/h3>\n                  <ul class=\"rules_decimal_list\">\n                    <li class=\"rules_decimal_item fg_r\">\n                      The Company acquires personal information through lawful and fair means. At the time of acquisition, the Company will clearly state the purpose of use and other necessary details, either directly or by posting such information on the Company&#8217;s website or other appropriate channels.\n                    <\/li>\n                    <li class=\"rules_decimal_item fg_r\">\n                      In cases where the Company obtains personal information indirectly, the Company will disclose the purpose of use and other necessary details via its website or other appropriate means.\n                    <\/li>\n                  <\/ul>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8548;.Compliance with the Stated Purpose of Use\n                  <\/h3>\n                  <ul class=\"rules_decimal_list\">\n                    <li class=\"rules_decimal_item fg_r\">\n                      The Company uses personal information only within the scope necessary to achieve the purposes of use.\n                    <\/li>\n                    <li class=\"rules_decimal_item fg_r\">\n                      In the course of business operations, the Company may jointly use personal information with third parties or entrust its handling to third parties. In such cases, the Company will exercise appropriate supervision to ensure that the personal information is handled properly and securely by those third parties.\n                    <\/li>\n                  <\/ul>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8549;.Provision to Third Parties\n                  <\/h3>\n                  <ul class=\"rules_decimal_list\">\n                    <li class=\"rules_decimal_item fg_r\">\n                      The Company does not provide or disclose personal information to third parties, except as required by law or as specified in each item under &#8220;<a href=\"#third_parties\">Provision of Personal Information to Third Parties.<\/a>&#8221;\n                    <\/li>\n                    <li class=\"rules_decimal_item fg_r\">\n                      Within the scope permitted by applicable laws and regulations, the Company may, when necessary for the execution of its business, provide a customer&#8217;s personal data to third parties without obtaining prior consent from the customer. In such cases, if the individual requests the suspension of such provision, the Company will comply in accordance with applicable laws and regulations.\n                    <\/li>\n                  <\/ul>\n                <\/li>\n                <li class=\"rules_item\">\n                  <h3 class=\"rules_item_title fg_b\">\n                    &#8550;.Disclosure, Correction, and Suspension of Retained Personal Data\n                  <\/h3>\n                  <p class=\"rules_item_text fg_r\">\n                    The Company will respond promptly and within a reasonable scope to requests for the disclosure, correction, suspension of use, or other actions related to retained personal data, after confirming the identity of the requester.\n                  <\/p>\n                <\/li>\n                <li class=\"rules_item\">\n                  <p class=\"rules_item_text fg_r\">\n                    \u203bPlease note that the Company may revise its privacy policy posted on its website from time to time to improve personal information protection or in response to changes in laws, regulations, or other applicable rules. We recommend that you review the policy periodically.\n                  <\/p>\n                <\/li>\n              <\/ul>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"rules_box\" id=\"about\">\n        <div class=\"common_inner_s\">\n          <h2 class=\"rules_box_title fm_r\">\n            Handling of Personal Information\n          <\/h2>\n          <div class=\"rules_block_wrap\">\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Personal Information Held by the Company\n              <\/h2>\n              <p class=\"rules_block_text fg_r\">\n                The Company holds customers&#8217; personal information, including but not limited to names, addresses, dates of birth, workplaces, annual incomes, phone numbers, email addresses, and other information that can identify the customer.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Methods of Collecting Personal Information\n              <\/h2>\n              <p class=\"rules_block_text fg_r\">\n                The collection of personal information shall be conducted through appropriate methods in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations.<br>\n                Specifically, personal information may be collected via questionnaires conducted before contracts, such as those at seminars, model rooms, tours, and websites, as well as through application forms, contracts, and other documents submitted by customers at the time of contract conclusion.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Purpose of Using Personal Information\n              <\/h2>\n              <ul class=\"rules_decimal_list\">\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide information on properties related to real estate sales and purchases (including telephone solicitation, direct mail, and visits)\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts related to real estate sales and purchases\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts for agency and brokerage services related to real estate sales and purchases\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide after-sales services related to real estate transactions\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts related to housing defect liability insurance\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts related to real estate leasing and management\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  For solicitation, contract conclusion, and management in the business of insurance agency services\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide information and guidance on goods and services related to daily life and living environment\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  For marketing activities such as customer satisfaction surveys, market research (including requests for questionnaires), customer trend analysis, product development, and various research and analysis\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide information on products and services handled by the CLEARTHLIFE group companies (*) related to the purposes listed in items 1 through 9 above\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide personal information to third parties within the scope necessary to achieve the purposes listed in items 1 through 10 above\n                <\/li>\n              <\/ul>\n              <p class=\"rules_block_text mt_24 fg_r\">\n                (*) The CLEARTHLIFE group companies refer to the following affiliated companies (hereinafter collectively referred to as &#8220;the Company Group&#8221;):<br>\n                CLEARTH RENT Co., Ltd., CLEARTH COMMUNITY Co., Ltd., CLEARTH PARTNERS Co., Ltd., CLEARTH SUBLEASE Co., Ltd., URBAN PRIME Co., Ltd., Tokyo Central Real Estate Co., Ltd., CLEARTHLIFE (CAMBODIA) Co., Ltd.<br>\n                <br>\n                Provision of information and services may be discontinued upon the individual&#8217;s request.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\" id=\"third_parties\">\n              <h2 class=\"rules_block_title fm_r\">\n                Provision of Personal Information to Third Parties\n              <\/h2>\n              <ul class=\"rules_decimal_list\">\n                <li class=\"rules_decimal_item fg_r\">\n                  The Company may provide customers&#8217; personal information to the Company Group, affiliated partners, and other third parties within the scope necessary to achieve the purposes of use described in the &#8220;Purpose of Using Personal Information,&#8221; with the customer&#8217;s consent or as required by law.\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  The information provided will include names, addresses, phone numbers, and other items necessary for each business purpose, limited to the minimum required information.\n                <\/li>\n              <\/ul>\n              <p class=\"rules_block_text fg_r mt_24\">\n                If the individual requests, the Company will suspend the provision of personal information to third parties.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Joint Use of Personal Information\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                The Company jointly uses customers\u2019 personal information with its group companies.\n              <\/p>\n              <ul class=\"rules_decimal_list\">\n                <li class=\"rules_decimal_item fg_r\">\n                  Personal Information Jointly Used:<br>\n                  Names, addresses, phone numbers, workplaces, email addresses, property information, and other information related to transactions with customers.\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  Scope of Parties Jointly Using the Information:<br>\n                  The seven companies within the CLEARTHLIFE Group:<br>\n                  CLEARTH RENT Co., Ltd., CLEARTH COMMUNITY Co., Ltd., CLEARTH PARTNERS Co., Ltd., CLEARTH SUBLEASE Co., Ltd., URBAN PRIME Co., Ltd., Tokyo Central Real Estate Co., Ltd., CLEARTHLIFE (CAMBODIA) Co., Ltd.\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  Purpose of Use by the Parties:<br>\n                  The information will be used within the scope of the &#8220;Purpose of Using Personal Information&#8221; stated above.\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  Business Operator Responsible for Managing the Jointly Used Personal Information:<br>\n                  CLEARTHLIFE Co., Ltd.<br>\n                  Representative Director: Yuji Oike<br>\n                  Goto Building 1st, 5-1-3 Roppongi, Minato-ku, Tokyo 106-0032\n                <\/li>\n              <\/ul>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Procedures for Disclosure of Retained Personal Data\n              <\/h2>\n              <ul class=\"rules_decimal_list\">\n                <li class=\"rules_decimal_item fg_r\">\n                  Requests for disclosure of retained personal data by the individual or their authorized representative must be submitted by completing the prescribed disclosure request form, attaching the required documents, and mailing them to the Personal Information Contact Office below. A handling fee of 660 yen (including tax) will be charged for each disclosure request.<br>\n                  (Note: Postal fees to the Company and bank transfer fees, etc., shall be borne by the requester or their representative.)\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  Please note that the following cases will not be accepted as proper disclosure requests. In such cases, the fee already paid will be refunded:\n                  <ul class=\"rules_disc_list\">\n                    <li class=\"rules_disc_item fg_r\">\n                      If the prescribed disclosure request form is incomplete or contains errors.\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      If the address listed on the disclosure request form, the address on the identification documents submitted for identity verification, and the address in the Company\u2019s retained personal data do not match, making it impossible to confirm the identity of the requester.\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      If the authority of the representative is not confirmed when the request is made by an authorized representative.\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      If the handling fee is insufficient or not paid.\n                    <\/li>\n                  <\/ul>\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  The following cases shall be considered reasons for non-disclosure. If a decision of non-disclosure is made, the Company will notify the requester in writing, including the reasons for such decision. Please note that the prescribed handling fee will be charged even in cases of non-disclosure, and no refund will be provided.\n                  <ul class=\"rules_disc_list\">\n                    <li class=\"rules_disc_item fg_r\">\n                      When the reason for disclosure, as defined under the Act on the Protection of Personal Information, does not apply\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      When the requested information does not fall under \u201cretained personal data\u201d\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      When disclosure may harm the life, body, property, or other rights or interests of the individual or a third party\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      When disclosure may significantly interfere with the proper conduct of the Company\u2019s business operations\n                    <\/li>\n                    <li class=\"rules_disc_item fg_r\">\n                      When disclosure would violate other laws or regulations\n                    <\/li>\n                  <\/ul>\n                <\/li>\n              <\/ul>\n              <p class=\"rules_block_text mt_24 fg_r\">\n                <a href=\"\/wp-content\/themes\/creaslife\/static\/pdf\/privacy_disclosure.pdf\">\n                  Personal Information Disclosure Request Form (PDF file, 109 KB)\n                <\/a>\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Procedures for Correction, Addition, or Deletion of Retained Personal Data\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                The Company shall, in principle, respond within a reasonable period to requests for correction, addition, or deletion (hereinafter referred to as &#8220;corrections, etc.&#8221;) of retained personal data made by the individual or their authorized representative. Please complete the prescribed correction request form, attach the required documents, and mail them to the Personal Information Contact Office below.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Procedures for Suspension of Use or Deletion of Retained Personal Data and Suspension of Provision to Third Parties\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                When the individual or their authorized representative requests suspension of use or deletion (hereinafter referred to as &#8220;suspension of use, etc.&#8221;) of retained personal data, or requests suspension of provision to third parties, the Company will promptly process such suspension or stop provision if the requirements for suspension of use, etc., or suspension of provision to third parties as stipulated in the Act on the Protection of Personal Information are met.<br>\n                <br>\n                Please complete the prescribed correction request form, attach the required documents, and mail them to the Personal Information Contact Office below.<br>\n                <br>\n                However, please note that if the Company is not obligated to suspend use, etc., or provision to third parties under the Act on the Protection of Personal Information or other applicable laws and regulations, the request may not be granted.\n              <\/p>\n              <p class=\"rules_block_text mt_24 fg_r\">\n                <a href=\"\/wp-content\/themes\/creaslife\/static\/pdf\/privacy_amendment.pdf\">\n                  Personal Information Correction Request Form (PDF file, 90 KB)\n                <\/a>\n              <\/p>\n              <div class=\"rules_block_contact_box\">\n                <h3 class=\"rules_block_contact_box_title fg_b\">\n                  Contact Information for Personal Information Inquiries\n                <\/h3>\n                <p class=\"rules_block_contact_box_text fg_r\">\n                  CLEARTHLIFE Co., Ltd.<br>\n                  Personal Information Contact Office<br>\n                  Goto Building 1st, 5-1-3 Roppongi, Minato-ku, Tokyo 106-0032<br>\n                  TEL: <a href=\"tel:+81-3-6824-9504\">+81-3-6824-9504<\/a><br>\n                  FAX: +81-3-6440-0307\n                <\/p>\n              <\/div>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                About Cookies\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                This website may use cookies to provide services to customers and to analyze user behavior. Cookies are used solely for service provision and user analysis purposes and will not infringe upon customers&#8217; privacy.<br>\n                <br>\n                Please note that you can configure your browser settings to disable cookies; however, in such cases, some services on this website may become unavailable.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                What Are Cookies?\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                Cookies are pieces of information exchanged between a web server and the customer\u2019s browser to enable efficient operation of the internet, and they may be stored on the information device used by the customer.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                About Access Logs\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                This website records information from visitors\u2019 computers as access logs. These logs are primarily used for the following purposes:\n              <\/p>\n              <ul class=\"rules_decimal_list\">\n                <li class=\"rules_decimal_item fg_r\">\n                  To provide information on properties related to real estate sales and purchases (including telephone solicitation, direct mail, visits, etc.)\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts related to real estate sales and purchases\n                <\/li>\n                <li class=\"rules_decimal_item fg_r\">\n                  To fulfill contracts for agency and brokerage services related to real estate sales and purchases\n                <\/li>\n              <\/ul>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                What Are Access Logs?\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                Access logs refer to information such as the domain name and IP address used by the customer at the time of access, the files accessed, the type of operating system and browser used, and the time of access.\n              <\/p>\n            <\/div>\n            <div class=\"rules_block\">\n              <h2 class=\"rules_block_title fm_r\">\n                Handling of Personal Information on Linked Websites\n              <\/h2>\n              <p class=\"rules_block_text mb_24 fg_r\">\n                This website may provide links to other companies\u2019 websites in order to offer useful information and services to customers. The Company assumes no responsibility for the management of personal information collected on those linked websites. Please use such websites at your own discretion.\n              <\/p>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Privacy Policy Handling of Personal Information Privacy Policy CLEARTHLIFE Co., Ltd. (hereinaft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"privacy.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=50"}],"version-history":[{"count":2,"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":52,"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=\/wp\/v2\/pages\/50\/revisions\/52"}],"wp:attachment":[{"href":"https:\/\/www.clearthlife.co.jp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}